Other menu items include their signature hot chocolate, which comes in five varieties: Classic Whipped, Melting Marshmallow, Italian Thick, Mexican Spicy and Salted Caramel, all priced RMB 35 to 40. The salted caramel milkshake RMB 45, which has 1,539 calories, is enough to power a human being through a half-marathon. One orders at the counter from a menu displayed above it, and then your beverage or food item is brought to your table. Upon entering, Max Brenner has an "if Starbucks served chocolate" feel. The New York-based, Israel-founded chocolate café chain is clearly not screwing around with its first China location: it occupies about 300 square meters split over two levels. Those who enjoy chocolate may not care if they ever emerge. By the way #saltbae was a lot better dinner that same night and they DID let us charge our phones for free at our table :).Abandon hope all ye who enter Max Brenner Chocolate Bar at The Place. Lost a $100 dollar table over 2 minutes of letting a customer charge their phones in a normal putlet just by wanting to charge a customer $1 for a BS rental and making it seem like it was a favor…. Great job from the red haired lady manager…. they really wanted us to pay $1 to charge our phones and they made it so burocatric that they lost a $100 dollar tap by trying to force us into a miserable $1 phone charge rental…. a couple of minutes later she returned saying that the manager agreed to let us charge ONLY ONE PHONE (as if it were a priviledge and a favor not a service to a paying customer) up to the minimal amount so we could THEN scan and rent the in house chargers and THEN we could charge our phones and THEN we could scan the menu QR code… all that just to sit and place our order…. Yes… they charge $1 per hour to charge your phone, which is ok i get it but to actually pay for the charger you need to SCAN another QR code to release the charger but HOW DO YOU DO THAT WITH 2 Dead phones?! So i told the waiter we couldnt scan to pay for the charger so she said she would again talk to the manager…. we had to use the chargers the place provided/rented to the customers (which is understandable) so they moved us to the front of the restaurant and pointed to the RENTAL CHARGERS…. They moved us to a table with wall chargers close, after we sat the manager moved us froM that table saying we were NOT allowed to charge our phones in the restaurants normal power outlets there as per company policy. Since we couldnt scan the QR code for the menu we requested a table with a charger up. My wife and I walked in with both of our cellphones with a dead battery…. Horrible customer service and experience and we were only 10 minutes in. The service was as bad as it gets, F- More She didn’t bring it back for a while again. She passed our table and visited a several tables before coming and taking our card. I grabbed my purse to hand her my credit card but the server had left and didn’t come back for over 30 minutes just to be spiteful. The server then told us that we have to pay the rest. The other two groups with us have the server their credit cards and told her how much to charge it. We spoke to the manager, he was no help either. She argued for at least 20 minutes about that and said we are the first customer in 14 years to ever question this and wanted to know why we can’t just use our calculator and figure it out because that’s what calculators are for. Use your calculator and figure it out yourself!” That was word for word what she said. The server said “I can’t do separate checks. a long day of 5 fashion shows and was so excited to celebrate her birthday with some of her model friends. This time we were in NY, from Florida, for NY fashion week. More than anything she wanted to go back to Max Brenners like she did on her 12th birthday.
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